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Check production status, view your proof, or approve artwork.

Browse the FAQ

Answers about design, products, pricing, timelines, and shipping.

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Design & AI

Your words shape the design

You don't need to be specific — but you can be. A few word changes shift the entire aesthetic. Try it yourself on the homepage.

Retro

“I want a sunset, minimalistic 80 style pin”

Expected palette

GeometricLayered gradientsBold outline

An angular, poster-style sunset with gradient bands and a retro palette — minimal shapes, maximum personality.

Minimal

“I want a sunset, minimalistic pin”

Expected palette

Clean silhouetteSoft tonesModern

A simple horizon and sun shape in a restrained palette — clean, versatile, and timeless.

Playful

“I want a sunset, colorful, cutesy pin”

Expected palette

Vibrant colorsRounded shapesIllustrated

A bright, happy sunset bursting with color — bold fills, rounded forms, and a whimsical illustrated feel.

How the AI design tool works, uploading artwork, and making revisions.

Pin types, sizes, backings, and special finishes.

Minimums, pricing structure, payment, and reorders.

How long production takes and what happens after you order.

Shipping options, international orders, and tracking.

Our quality inspection process and what happens if something's wrong.

Our team responds within a few hours during business days.